Rhodes Property and Development

New Home Warranty

Rhodes Properties & Development offers a 5-2-1 warranty as required by the Louisiana New Home Warranty Act.

 

Rhodes Properties & Development - New Home Rendering

Five Years

Five years following the warranty commencement date, the home will be free from major structural defects due to non-compliance with the building standards or due to other defects in material or workmanship not regulated by building standards.

Two Years

Two years following the warranty commencement date, the plumbing, electrical, heating, cooling and ventilating systems exclusive of any appliance fixture, and equipment will be free from any defect due to non-compliance with the building standards or due to other defects in material or workmanship not regulated by building standards.

One Year

One year following the warranty commencement date, the home will be free from any defect due to noncompliance with the building standards or due to other defects in materials or workmanship not regulated by building standards.

What type of warranty does my home have?

  1. Rhodes Properties and Development new construction homes are covered under the Louisiana New Home Warranty Act. Please submit all claims using one the listed methods.
  2. If you purchased an existing home that a Rhodes Realty REALTOR ® sold, the details of any warranties expressed or implied for that sale are different for each home. Please get with your REALTOR ® for more information.
  3. If you purchased a new construction home not built by Rhodes Properties & Development that a Rhodes Realty REALTOR ®  sold, warranty claims must go through the builder of record. Please get with your REALTOR ® for more information.

Ways to submit a Home Warranty Claim

Please submit your home warranty claim using one of the methods below.

*Please note this is only for homes built by Rhodes Properties & Development.

1. Send a certified letter to:

Rhodes Properties & Development
Attn: Construction team
404 Rapides Drive
Natchitoches, LA 71457

       What to include:

  1. Homeowner’s contact information
  2. Property address
  3. List of warranty issues

2. Upload your request online:

Before filling out the form below, please verify that the issue is still covered by warranty and is not a maintenance item. If the issue meets the criteria, please proceed with completing the form.

3. Contact our office at 318-238-3733 to submit a claim over the phone.

4. Send an email directly to punchlist@rhodespropanddev.com

*Once submitted, please allow 2 business days to hear from our construction team. 

Rhodes Properties and Development
Home Warranty Claim

Click or drag files to this area to upload. You can upload up to 10 files.
Please upload photos of damage pertaining to this warranty claim.

Home Maintenance Videos

Frequently Asked Questions

The New Home Warranty Act is a part of Louisiana Legislation and Law that gives reassurance to new home buyers on the quality and craftsmanship of a new construction home. The New Home Warranty Act (NHWA) is the exclusive remedy for construction defects between the builder and the homeowner. It is a tradeoff whereby the builder provides certain warranties remedying and repairing defects in the home in exchange for limitations on such warranties. The warranty only covers actual physical damage to the home as set forth in the NHWA. 

All licensed builders in the State of Louisiana are required to adhere to the New Home Warranty Act on all New Construction Homes built in the State of Louisiana.

Yes, all aspects of the New Home Warranty transfer between owners for the entire duration of the New Home Warranty. 

  1. One year following the warranty commencement date, the home will be free from any defect due to noncompliance with the building standards or due to other defects in materials or workmanship not regulated by building standards.
  2. Two years following the warranty commencement date, the plumbing, electrical, heating, cooling and ventilating systems exclusive of any appliance fixture, and equipment will be free from any defect due to non-compliance with the building standards or due to other defects in material or workmanship not regulated by building standards.
  3. Five years following the warranty commencement date, the home will be free from major structural defects due to non-compliance with the building standards or due to other defects in material or workmanship not regulated by building standards.
  1. Send a Certified Letter to Rhodes Properties and Development, LLC. 
  2. Upload your request online
  3. Call our office at 318-238-3733
  4. Send an Email to Punchlist@RhodesPropAndDev.com

The New Home Warranty period begins on either the date of Act Of Sale or the date of occupancy, whichever is sooner.

A member of Team RP will contact you within 2 business days of submission. If you have not been contacted in that timeframe, please call our office at 318-238-3733.

We aim to handle all Warranty Repairs within two weeks of submission, but each repair is different, particularly those involving materials that must be reordered, etc.

Unfortunately, all repairs are not covered by New Home Warranties. To help our clients, we will gladly help you contact service providers in your area to help you complete your repair. The cost of these repairs will be the responsibility of the owner and be handled directly by the contracted service provider. 

No, the owner must allow the builder to respond and remedy all claims to the New Home Warranty. Any fees related to services rendered outside of the builder will be the responsibility of the owner.

No, these items are not covered by the New Home Warranty. These items (and their maintenance) become the sole responsibility of the homeowner at the Act of Sale.

Homeowner’s Insurance covers loss from specific incidents like fire, hurricane, weather, acts of God, and vandalism. The New Home Warranty only covers defects related to construction. 

Lack of maintenance and care for items can lead to damage to appliances, fixtures, and mechanical items; this damage can void the New Home Warranty and/or Manufacturer’s Warranty. It is important to schedule maintenance regularly.

No, these items are not covered by the New Home Warranty. Although these items aren’t covered by the New Home Warranty, most of these items come with a manufacturer’s warranty. A copy of the Manufacturer’s Warranty should be located in your closing packet. If you can not find that information, please contact us and we will assist. 

No, these items are not covered by the New Home Warranty. These items (and their maintenance) become the sole responsibility of the homeowner at the Act of Sale.